Click, Type, Send (CTS): Teaching Email Writing to Year 4 Pupils

Abstract

Formal email etiquette and clear communication are essential skills in the digital age. However, many Year 4 Malaysian pupils face challenges in crafting well-structured, appropriately worded emails following the Ujian Akhir Sesi Akademik (UASA) format, Malaysia’s latest exam standard. They often struggle with email structure, formal language, and clarity, key elements for effective academic communication. Click, Type, Send (CTS) is an innovative module that addresses the pupils’ challenges in composing emails based on the UASA format. CTS leverages Canva to create an engaging, interactive module that guides students step-by-step through UASA’s email format and requirements. By combining Canva’s accessible design features with gamified elements such as Kahoot!, Quizizz, Quizlet, and other digital platforms, it offers a visually appealing, user-friendly platform that motivates pupils to practice email writing. CTS is a digital innovation that enhances communication skills by guiding users, especially young learners, through structured email writing. It offers real-time feedback on format, vocabulary, and tone, using interactive exercises and step-by-step guidance to teach effective, clear communication. The outcomes of this innovation include enhanced digital communication skills, improved email writing abilities with proper format and vocabulary, and increased confidence in using email among the Year 4 pupils. These skills prepare them to navigate digital platforms effectively, laying a foundation for future learning and professional communication. Thus, CTS fosters communication skills, promotes digital inclusion, and enhances educational competence, preparing young learners to succeed academically and contribute to their communities in a tech-driven world.