Digital Burnout and Work-Life Balance: Examining the Impact of Technology on Millennial Employees in the Klang Valley

Abstract

The proliferation of digital technology has reshaped modern workplaces, providing flexibility and efficiency but also contributing to digital burnout. For Millennials technology is integral to work and personal life, particularly in urban centers like the Klang Valley, Malaysia. This study investigates the relationship between technology usage, digital burnout, and work-life balance among Millennial employees in the region. Using a quantitative approach, survey data were collected from 150 respondents across industries such as technology, finance, healthcare, and education. Statistical Package for the Social Sciences (SPSS) version 28 was used to analyze the data and evaluate the respondents. Findings revealed that respondents reported high reliance on technology for productivity and digital comfort but also indicated that technology extended work boundaries and created pressure for constant availability. Recommendations include limiting after-hours digital communication, promoting digital literacy, and providing employee wellness initiatives to enhance both productivity and well-being. This study provides insights for organizations seeking to support Millennial employees in urban Malaysian workplaces.