MAHAT, Fadhlina; MOHAMAD SABER, Joesri; SUNARYO, Nonny Aji; BAHARI, Khairil Anuar; SALIM, Azlan; ABDUL GHANI, Mastura. Service Innovation and Its Impact on Customer Satisfaction and Business Performance in the Hospitality Industry: A Systematic Literature Review. Semarak International Journal of Future Tourism and Hospitality Management, [S. l.], v. 2, n. 1, p. 36–49, 2025. DOI: 10.37934/sijfthm.2.1.3649. Disponível em: https://semarakilmu.my/index.php/sijfthm/article/view/524. Acesso em: 17 aug. 2025.